PROSCOM | Products
Professional Services
Professional Services | You need only One Partner Worldwide
Professional Services | PROSCOM
Professional Services – essential for Large Enterprises
planning or currently undergoing the process of migrating their legacy PBX systems
Professional Services | PROSCOM
Professional Services - From PBX to UC: Proscom End-to-End Expertise for Digital Transformation
Don't just change technology - change the way you do business. We provide complete consulting, project management, implementation, and continuous support for the risk-free migration of your telecom infrastructure to Unified Communications (UC) systems.
Who is this Service For?
This service is essential for Large Enterprises planning or currently undergoing the process of migrating their legacy PBX systems (Cisco, Avaya, etc.) to modern Cloud UC/VoIP platforms (Teams, Zoom, Webex, Genesys).
Professional Services | PROSCOM
Key Problems We Solve
(Your Value Proposition):
UC migration is a complex undertaking. We ensure your transition is smooth, efficient, and completed within budget and deadline
- Project Risk Mitigation: Our team of engineers with years of experience takes responsibility for the entire migration process, minimizing the risk of service disruption.
- Cost and Infrastructure Optimization: Through detailed consulting, we define the ideal hybrid model (UC + SBCaaS + existing equipment) before implementation begins, avoiding unnecessary investment.
- Stress-Free Coexistence: We expertly manage the coexistence phase, ensuring that the legacy PBX and new UC system’s function perfectly together while users are gradually transitioned.
Professional Services | PROSCOM
Proscom recognizes the crucial role of the System Integrator
Selection of the Right Equipment
Full Integration
Our Core Value: Single Point of Accountability in a Fragmented UC Ecosystem
Platforms like Microsoft Teams, Google Meet, or Zoom do not offer their own portfolio of endpoint devices. Instead, they rely on a certification process for third-party manufacturers. This creates a “product jungle” of devices that perform similar functions, and integrating multiple vendors becomes challenging, particularly when it comes to accountability for the complete installation and problem detection.
Our Comprehensive End-to-End Service Package
Consulting and Planning
In-depth analysis of your existing PBX infrastructure, identification of business requirements, definition of the optimal UC architecture, and development of a detailed migration plan, including optimal peripheral equipment selection.
Project Management
A dedicated project manager oversees all phases, ensuring compliance with the plan, budget, and deadlines. Coordination of all stakeholders and vendors.
Installation and Implementation
Expert installation of new UC systems, configuration of the SBCaaS gateway, routing setup, testing of all functionalities, and service launch.
Continuous Support and Maintenance
24/7/365 support for your new UC system, incident resolution, regular software updates, and proactive monitoring for maximum service availability.
Contact Us Directly
Get in touch with Proscom Team directly via e-mail, phone contact or contact form.
Head Office
Dunavska 70, 11000 Belgrade, Serbia
Operations Center
Dunajska cesta 136, 1000 Ljubljana, Slovenia
Phone contact | Serbia
+381 11 40 40004
Phone contact | Slovenia
+386 1 828 11 22
Phone contact | UK
+44 20 8078 8727
Phone contact | US
+1 908 379 9041
General questions and requests
office@proscom-group.com
General questions and support requests regarding our products
support@proscom-group.com
Questions and requests related to the support and use of our applications
appsupport@proscom-group.com
Partnering for Communication Success.
Professional Services | PROSCOM
Schedule a Demo
Mobile Connect for Individuals & Teams
Desktop Connect for Individuals & Teams
Universal Device Compatibility
Professional Services PROSCOM
Operating Worldwide
With a strong global presence, our company operates worldwide, with local representatives in key cities, delivering cutting-edge solutions to businesses across continents.
Serbia
Belgrade
Slovenia
Ljubljana
United Kingdom
Regional Representative
United States
New Jersey
Australia
Melburn
- Albania
- Algeria
- Argentina
- Australia
- Belarus
- Bosnia and Herzegovina
- Brazil
- Bulgaria
- Canada
- China
- Croatia
- Cyprus
- Czechia
- Estonia
- France
- Germany
- Greece
- Hong Kong*
- Hungary
- India
- Indonesia
- Ireland
- Israel
- Italy
- Japan
- Kazakhstan
- Latvia
- Lithuania
- Malaysia
- Mexico
- Montenegro
- Netherlands
- North Macedonia
- Philippines
- Poland
- Portugal
- Republic of Korea
- Romania
- Russia
- Serbia
- Singapore
- Slovakia
- Slovenia
- South Africa
- Spain
- Sweden
- Switzerland
- Thailand
- Taiwan*
- Turkey
- Turkmenistan
- Ukraine
- UAE
- United Kingdom
- United States of America
- Uzbekistan
You need only One Partner
| PROSCOM Worldwide
